Cybersecurity ReportTourism Technology Report

Cybersecurity in Tourism - Thematic Research

Tourism businesses must adopt cybersecurity measures - and fast.

In an industry that spends so much time and focus on protecting its customers from physical attacks, it would appear that cybersecurity has been neglected by travel and tourism businesses. This is a huge oversight, since the amount of sensitive data obtained by them is so vast, with few companies having a clear strategy on how to protect their customers’ digital transactions or other activities.

GlobalData’s Cybersecurity in Tourism report is essential for Senior Executives to understand the risks and implications and prepare for them thoroughly.

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  • What you need to know...
  • Cyber-ignorance from airports and airlines could pose huge risk to screening equipment.
  • In January, Munich Airport opened up a dedicated Information Security Hub, designed to train individuals to defend the airport and the wider aviation industry from cybercrime.
  • Wi-Fi accessibility has become the norm in the tourism industry with expectations to be able to log on to free Wi-Fi at airports, restaurants, bars, city centres and public transport services. However, they may not be aware of the associated cybersecurity risks of connecting to an unknown network.
  • According to the 2018 Trustwave Global Security Report, the hospitality industry suffered the third-largest share of cybersecurity incidents among any sector in 2017.

The next big target for cybercriminals?

The travel and tourism industry has caught the attention of cyber criminals in a big way. As attractive targets, tourism companies deal with extremely large and valuable quantities of consumer data and the consequences of a data breach would be significant, resulting in customers feeling like the brand is unreliable and extremely unlikely to choose them again in the future.

In November 2015, both the Hilton and Starwood hotels publicly recognised that they were affected by data thefts. It has never been more essential for Senior Executives to be prepared and protect themselves against inevitable attacks.

GlobalData’s Cybersecurity in Tourism report will enable you to accomplish this.

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