The global pandemic has arguably done more for environmental, social, and governance (ESG) awareness than it did for digital adoption. A dual health and economic crisis, in which the fate of individuals was dependent on how other people behaved, created a heightened sense of togetherness. This was visible not only in terms of virus transmission but economically, as banks realized that only by helping customers survive the crisis could they help themselves repair balance sheets.
Being forced to shut down huge chunks of the economy reminded everyone that social and environmental factors can directly impact economic growth. So rather than displacing ESG as a key theme, the pandemic has galvanized focus on it as we seek to rebuild better.